Privacy Policy

Company Information

Velmora Partners Marketing Agency

74 Pemberton Lane, Manchester, M15 6GH, United Kingdom

Phone: +44 161 472 8391

Email: [email protected]

Our Commitment to Your Privacy

At Velmora Partners Marketing Agency, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to transparency and protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

How We Use Your Information

We use the information we collect for various purposes, including:

• Provide and improve our services: To deliver the marketing services you request, respond to your inquiries, and continuously enhance our service offerings
• Communicate with you: To send service-related updates, respond to your requests, and provide customer support
• Marketing and promotional purposes: To send you information about our services, industry insights, and promotional offers (with your consent where required)
• Website analytics: To understand how visitors use our website, identify popular content, and improve user experience
• Personalization: To customize content and recommendations based on your preferences and interactions
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Security and fraud prevention: To protect our website, services, and users from unauthorized access, fraud, and malicious activities

Legal Basis for Processing Your Data

Under data protection laws, we process your personal data based on the following legal grounds:

• • Consent: When you have given us explicit permission to process your data for specific purposes, such as marketing communications
• • Contract performance: When processing is necessary to fulfill our contractual obligations to you
• • Legitimate interests: When we have legitimate business interests, such as improving our services or preventing fraud, provided these interests do not override your rights
• • Legal obligation: When we must process your data to comply with legal requirements

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• • Service providers: We work with trusted third-party companies that help us operate our website, conduct business, or provide services to you (such as email service providers, analytics platforms, or payment processors). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• • Business partners: With your consent, we may share information with partners who offer complementary services or products
• • Legal requirements: When required by law, regulation, legal process, or governmental request
• • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Secure server infrastructure and access controls
• • Regular security assessments and updates
• • Staff training on data protection and privacy practices
• • Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard security practices.

Your Privacy Rights

Under data protection laws, you have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal data (right to be forgotten)
• Right to restriction: Request limitation of how we process your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• • Avoid filling out contact forms, account registrations, or any data-submitting features
• • Disable cookies through your browser settings (see our Cookie Policy for more details)
• • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by other means such as email notification. We encourage you to review this policy periodically to stay informed about how we protect your information.