Terms of Service
Last Updated: November 18, 2025
Company Information
Velmora Partners Marketing Agency
74 Pemberton Lane, Manchester, M15 6GH, United Kingdom
Phone: +44 161 472 8391
Email: [email protected]
Agreement to Terms
Welcome to Velmora Partners Marketing Agency. These Terms of Service govern your access to and use of our website, services, and any related features or content we provide. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with any part of these terms, you should not access or use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services after changes are posted constitutes acceptance of those changes.
Please read these terms carefully before using our services. If you have any questions, please contact us using the information provided at the end of this document.
Use of Our Services
1. Eligibility and Access
You must be at least 18 years old to use our services. By using our website, you represent and warrant that you have the legal capacity to enter into these Terms of Service. If you are accessing our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.
We reserve the right to refuse service, terminate accounts, or restrict access to our website at our sole discretion, without notice or liability.
2. Acceptable Use Policy
When using our website and services, you agree to:
- • Provide accurate, current, and complete information when requested
- • Use our services in compliance with all applicable laws and regulations
- • Respect the intellectual property rights of Velmora Partners and third parties
- • Maintain the security and confidentiality of any account credentials
- • Refrain from attempting to gain unauthorized access to our systems or networks
3. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- • Using our services for any unlawful purpose or in violation of these Terms
- • Attempting to interfere with, disrupt, or damage our website or services
- • Uploading viruses, malware, or other harmful code
- • Engaging in automated data collection without our express written permission
- • Impersonating any person or entity or misrepresenting your affiliation
- • Transmitting unsolicited advertising, spam, or promotional materials
- • Violating the privacy rights or intellectual property of others
4. Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our website or services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without liability.
Account Terms and Management
1. Account Creation and Security
If you create an account with us, you are responsible for:
- • Maintaining the confidentiality of your account credentials
- • All activities that occur under your account
- • Notifying us immediately of any unauthorized use or security breach
- • Ensuring your account information remains accurate and up to date
2. Account Suspension and Termination
We reserve the right to suspend or terminate your account if:
- • You violate these Terms of Service or our policies
- • We suspect fraudulent, abusive, or illegal activity
- • You fail to pay any fees owed to us
- • You create multiple accounts without authorization
You may terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.
Service Availability and Maintenance
1. Uptime and Availability
While we strive to maintain continuous availability of our website and services, we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We are not liable for any downtime or service interruptions.
2. Scheduled Maintenance
We may perform scheduled maintenance or updates that temporarily affect service availability. Where possible, we will provide advance notice of planned maintenance. However, emergency maintenance may be performed without prior notification.
3. Geographic Restrictions
Our services are primarily intended for users in the United Kingdom and European Union. We make no representations that our services are appropriate or available for use in other locations. If you access our services from outside these regions, you do so at your own risk and are responsible for compliance with local laws.
Intellectual Property Rights
1. Ownership of Content
All content, materials, and intellectual property on our website, including but not limited to text, graphics, logos, images, software, and design elements, are owned by or licensed to Velmora Partners Marketing Agency and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
2. License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes. This license does not include the right to download, copy, or redistribute our content except as necessary for normal website browsing.
3. User-Generated Content
If you submit any content to our website (such as feedback, testimonials, or comments), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display that content in connection with our services. You represent that you own or have the necessary rights to any content you submit.
4. Copyright and Trademark Notices
All trademarks, service marks, and trade names used on our website are the property of their respective owners. Unauthorized use of any marks displayed on our website is strictly prohibited.
Payment and Billing Terms
If you purchase services from us, the following payment terms apply:
- • Pricing: All prices are stated in the currency specified at the time of purchase and are subject to change without notice. Current pricing is available on our website or by contacting us directly.
- • Payment methods: We accept various payment methods as indicated during the checkout process. Payment must be received before services are delivered.
- • Recurring payments: For subscription-based services, you authorize us to charge your payment method automatically on the agreed billing cycle until you cancel.
- • Late payments: Failure to pay on time may result in service suspension or termination. We reserve the right to charge late fees or interest on overdue amounts.
- • Refunds: Refund policies vary by service and will be clearly communicated at the time of purchase. Generally, payments for completed services are non-refundable.
Disclaimers
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- • Implied warranties of merchantability and fitness for a particular purpose
- • Warranties regarding the accuracy, reliability, or completeness of information
- • Warranties that our services will be uninterrupted, secure, or error-free
- • Warranties regarding results or outcomes from using our services
We make no guarantees about specific marketing results, return on investment, or business outcomes. Success depends on many factors beyond our control, including market conditions, client implementation, and individual circumstances.
Limitation of Liability
To the maximum extent permitted by law, Velmora Partners Marketing Agency and its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from:
- • Your use or inability to use our services
- • Any unauthorized access to or alteration of your data
- • Any errors, mistakes, or inaccuracies in content
- • Any interruption or cessation of services
Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Velmora Partners Marketing Agency and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any legal proceedings, we encourage you to contact us to attempt to resolve the dispute informally. We are committed to working with you in good faith to address any concerns.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last Updated" date and notify you through our website or by email. Your continued use of our services after changes are posted constitutes acceptance of the updated terms. If you do not agree to the modified terms, you should discontinue use of our services.
Questions About These Terms
If you have any questions or concerns about these Terms of Service, please contact us:
Velmora Partners Marketing Agency
74 Pemberton Lane, Manchester, M15 6GH, United Kingdom
Email: [email protected]
Phone: +44 161 472 8391